CJW Sports Therapy

Frequently Asked Questions

Q: Does it need to be a sports injury?

A: No, not at all. All types of musculoskeletal injuries can be treated, whether arising from a sporting activity, occupation or daily life.

Q: How many sessions will I need?

A: This will depend on the nature of your injury, and your individual needs. This will be discussed during your initial appointment as there are many different factors to take into account. Obviously, the aim is to get you back to full fitness as soon as possible.

Q: What should I bring with me to my initial consultation?

A: Just yourself! However, if you have any medical documentation such as scan and/or x-ray reports, which may be relevant to your injury/condition, then please feel free to bring these with you, although it is not essential.

Q: What do I need to wear to my appointment?

A: Something loose, and comfortable is recommended. A pair of shorts is always useful for assessment purposes.

Q: Can I bring someone with me?

A: Yes, of course, if you feel or have the need to have someone with you, that is fine. Children under the age of 16 will need to be accompanied by an appropriate adult.

Q: Do you accept card payments?

A: Yes – both debit and credit cards are accepted. If you book online, you will be charged in advance at the time of booking.

Q: Do you have client parking available?

A: There is no direct parking at The Osteopathic Consultancy. For appointments less than 60 minutes, it is possible to park for free at The St Augustine’s Gate Shopping Centre, of which the entrance can be found on Waterloo Road, and is directly opposite the clinic. You must ensure you park in spaces marked for shoppers, and leave within 60 minutes of entering.
For appointments of 60 minutes or longer, you will need to utilise the 2-hour free parking bays located on a few of the roads within a short walk of the clinic. These include Sussex Street, Esdelle Street, Buxton Road, Wingfield Road, Starling Road, Oak Street and St Martins Road. There is also the pay & display car park at the back of Anglia Square too.

Q: Cancellation policy

A: 24-hours notification is required to cancel or reschedule an appointment. Failure to do so, will result in a charge of the full appointment fee.

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Please get in touch if you have any questions, require more information about our services or simply want to book an appointment. We look forward to hearing from you.

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